Privacy Policy

1. Who This Policy Applies To

This Privacy Policy applies to all users of the website webboostindia.com ("the Site") and to individuals who contact WebBoost India ("the Studio") through the contact form, email, or telephone. The Studio is a technology agency based in Bengaluru, Karnataka, India, specialising in website speed optimisation and technical performance services.

By using the Site, you acknowledge that you have read and understood this Privacy Policy. This document describes how the Studio collects, processes, stores, and protects personal data provided voluntarily by users.

2. Applicable Legal Framework

The Studio processes personal data in accordance with applicable Indian law, including the Information Technology Act, 2000 (as amended) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules"). The Studio also acknowledges the Digital Personal Data Protection Act, 2023 ("DPDPA") and prepares for compliance with its requirements as they come into force.

Where the Studio processes data of individuals located in the European Economic Area, applicable obligations under the General Data Protection Regulation (GDPR) are also observed.

3. What Personal Data Is Collected

The Studio collects personal data only when voluntarily provided. This includes:

• Full name, as entered in the contact form
• Email address, for the purpose of responding to enquiries
• Telephone number, including country code
• Subject of enquiry and message content
• Technical data such as IP address, browser type, and pages visited, collected automatically through server logs and analytics tools

The Studio does not collect sensitive personal data as defined under the SPDI Rules (such as financial information, health data, or biometric data) through the Site's contact form.

4. How Personal Data Is Used

Personal data collected through the Site is used for the following purposes:

• Responding to enquiries submitted via the contact form
• Communicating information relevant to the enquiry subject
• Understanding how the Site is used in order to improve its technical performance and content
• Maintaining records of communications for internal reference

The Studio does not use personal data for unsolicited marketing communications. The Studio does not sell, rent, or transfer personal data to third parties for commercial purposes.

5. Cookies and Tracking Technologies

The Site uses cookies and similar technologies to facilitate core functionality, understand user behaviour, and improve the overall experience. Users are presented with a cookie consent mechanism upon first visiting the Site and may adjust their preferences at any time.

For a complete description of the types of cookies used, their purpose, and how to manage them, please refer to the Cookie Policy.

6. Data Sharing and Third Parties

The Studio does not share personal data with third parties except in the following limited circumstances:

• With service providers who assist in operating the Site, subject to confidentiality obligations
• Where required by applicable law, court order, or government authority
• In the event of a business reorganisation, where data would be transferred as part of the business assets, subject to equivalent privacy protections

Any third-party tools integrated into the Site (such as analytics platforms) are subject to their own privacy policies. The Studio encourages users to review those policies independently.

7. Data Retention

Personal data is retained for only as long as necessary to fulfil the purpose for which it was collected. Enquiry data is typically retained for a period of 24 months from the date of last contact. Technical log data is retained for shorter periods consistent with standard server administration practices.

Where data is no longer required, the Studio takes reasonable steps to securely delete or anonymise it.

8. Security Measures

The Studio implements reasonable technical and organisational security measures to protect personal data from unauthorised access, alteration, disclosure, or destruction. These measures include the use of secure transmission protocols (HTTPS), access controls, and regular review of data handling practices.

No method of electronic transmission or storage is entirely secure. While the Studio takes reasonable precautions, it cannot guarantee absolute security of data transmitted to the Site.

9. User Rights

Individuals whose personal data is processed by the Studio have the right to:

• Request access to the personal data held about them
• Request correction of inaccurate or incomplete data
• Request deletion of personal data, subject to any legal obligations to retain it
• Withdraw consent where processing is based on consent
• Lodge a complaint with the relevant authority under applicable Indian law

To exercise any of these rights, please contact the Studio at [email protected].

10. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in the Studio's practices, applicable law, or the nature of the Site. The date at the top of this document indicates when the policy was last revised. Continued use of the Site following any update constitutes acceptance of the revised policy.

For questions about this Privacy Policy, please contact: [email protected] or write to: 36, 10th Cross Rd, Nrupatunga Nagar, NGEF Layout, Stage 2, Naagarabhaavi, Bengaluru, Karnataka 560072.